The car is back from CarMax and an interesting thing happened. It was returned with the front CarMax license plate missing. What does this mean?
They had given me a total for the work on second day, discounted it $600 as a courtesy (looked like my logo plan had worked) on the third day, but then raised the price with additional work and parts over the rest of the week until the total was back to what they originally quoted me. I guess I still saved that $600, but it doesn’t feel like it when I’m signing that $2000.00 receipt.
They did put in a new battery at no charge, and my service representative was outstanding at communicating, and I really did feel like her and the technician worked hard to get me the lowest prices they could on the parts. But I have a feeling they would have done the same for someone without the Carmax gear.
CarMax License Plate, 2006-2008, R.I.P.
